Receivable Management
Keep cash flowing. Keep customers connected.
A professional, customer-focused approach to early outreach and first-party collections—helping you manage receivables without the burden of an internal team.
A healthier revenue cycle starts with a conversation.
Efficient receivable management supports cash flow and business growth. Outsourcing suitable collection activities can help manage costs and free your team to focus on your core business.
Revenue cycle management experience
Recovered for clients over that experience
These figures reflect the experience of members of ABC management.
Act earlier. Protect more than the balance.
01
Improve cash flow
Encourage timely payment and reduce outstanding receivables.
02
Address accounts before they age
Reach customers early to help reduce the need for third-party collection.
03
Keep communication open
Use respectful outreach to support a positive customer experience.
04
Understand the reason for delay
Identify product, service, or billing issues that may be affecting payment.
05
Work toward practical payment plans
Help customers find reasonable arrangements and reduce the need for escalation.
Professional support across customer segments.
Experience supporting national and international organizations.
Commercial / B2B
Consumer / B2C
Healthcare
Insurance
A professional approach, built around your program.
Trained representatives
Professional teams focused on clear communication and respectful customer interactions.
Quality & visibility
Recorded and stored calls, with production analytics customized for your business.
Compliance-focused operations
PCI and HIPAA requirements addressed within the applicable program scope.
Bilingual support
Spanish/English and Portuguese/English agents support outreach in relevant markets.
A pricing model that fits your operation.
Pricing varies by program scope and delivery model.
Per Account
Per Agent Hour
Per Seat
Blended Model
Percentage
Blended pricing can combine account-based fees with production achievement.
Focus on your business. We’ll support the outreach.
Since 1996, ABC Marketing Group has provided customer service and outsourcing solutions across multiple industries.
Our broader campaign experience includes customer care, help desk, technical support, surveys, appointment setting, sales, and lead generation.
Ready to strengthen your receivables process?
Let’s build an early outreach program around your customers and your business.
IDEAS
PROGRESS